Last Updated: [1-1-2026]
1. Information We Collect
We may collect the following categories of information:
- Personal Information: name, email address, phone number, job title, organization.
- Account & Learning Data: course enrollment, progress, assessments, certifications.
- Technical Data: IP address, browser type, device information, cookies, and usage analytics.
- Payment Data: processed securely by third-party payment providers (we do not store card details).
2. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract (e.g. course enrollment)
- Legitimate interests related to improving our services
- Compliance with legal obligations
3. How We Use Your Information
Your information is used to:
- Deliver and manage training programs
- Provide access to learning platforms (e.g. LMS)
- Communicate updates, certificates, and support
- Improve platform performance and user experience
- Ensure security, compliance, and fraud prevention
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Maintain secure sessions
- Analyze website usage
- Improve functionality and performance
You can control or disable cookies through your browser settings.
5. Data Sharing & Third Parties
We do not sell your personal data.
We may share limited data with trusted service providers such as:
- Learning management systems
- Email and communication platforms
- Analytics and hosting providers
All third parties are contractually obligated to protect your data.
6. International Data Transfers
Your data may be processed or stored outside your country of residence, including via cloud services. We ensure appropriate safeguards in line with applicable data protection laws.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Your Rights
Depending on your jurisdiction, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Restrict or object to processing
- Request data portability
- File a complaint with a data protection authority
9. Children's Privacy
Our services are not intended for individuals under the age of 18 without parental or institutional consent.
10. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, alteration, or loss.
11. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
12. Refund Policy
We maintain transparent refund policies for our services. All refunds are subject to the terms below and processing times as specified.
Live Training Refund Tiers (Master Policy)
- •30+ days before start: Full refund (minus bank/gateway fees).
- •14–30 days before start: 50% refund.
- •Less than 14 days before start: No refund.
- •Processing time: Within 14 business days.
X4 – Landing & Exploration Point (Master Policy)
- •30+ days before start: Full refund (minus bank/gateway fees).
- •15–30 days before start: 50% refund.
- •Less than 15 days before start: No refund.
- •Processing time: Within 14 business days.
Consultation Sessions (Master Policy)
- •48+ hours before: Full refund.
- •24–48 hours before: 50% refund.
- •Less than 24 hours before: No refund.
All refund requests must be submitted in writing to our support team. Refunds will be processed to the original payment method used for the purchase.
13. Contact Us
For privacy-related inquiries or requests, contact us at: